Practice 01 — GovTech & Civic Innovation

Digital public goods,
at state scale.

Sanitation monitoring for 10,000+ toilets, the ecosystem engine behind 110+ MoUs, and a national stewardship award. When governments need software that ground-level workers actually use, they call us.

Hon’ble Minister for IT & MA&UD Sri K. T. Rama Rao launching the Pattana Pragathi Toilet Monitoring System, with the DWI.agency team on stage.
PHOTOGRAPH · DWI.agencyHon’ble Minister for IT & MA&UD Sri K. T. Rama Rao launching the Pattana Pragathi Toilet Monitoring System, with the DWI.agency team on stage.
TOILET #04211 STATUS: FUNCTIONAL ✓ PHOTO UPLOADED CLEANED 2x WEEK SUBMIT REPORT WEEKLY COMPLIANCE ▲ 150+ MUNICIPALITIES · LIVE
PRACTICE 01 — HOW IT WORKSField-simple in front, state-complex behind: the Pattana Pragathi app and its live municipal map.

Govt of Telangana · CDMA · MA&UD

Pattana Pragathi Toilet Monitoring System

Mobile + web platform for 150+ municipalities pursuing ODF++ status

BUILDLAUNCHOPERATEMOBILE APPWEB DASHBOARD

With over 150 newly formed municipalities and 10,000+ public toilets planned in a single year, Telangana's legacy monitoring systems could not keep pace with the state's push for Open Defecation Free ++ status under Swachh Bharat guidelines.

We built a deliberately simple mobile app for Telugu-medium ground staff and sanitary inspectors — photo uploads, weekly review questions, real-time reporting — backed by a complex CDMA web dashboard managing planned, under-construction and functional toilets across the state. Simplicity of use was engineered to drive the good behaviour of twice-weekly toilet maintenance.

The app was launched for public use by the Hon'ble Minister for IT & MA&UD on October 2nd, 2020.

10,000+Toilets monitored
150+New municipalities
2x/weekMaintenance cadence driven
ODF++Goal supported
  • Phase I: basic details, features and photos uploaded by ULBs / sanitary inspectors
  • Image server, real-time dashboards and backend management for CDMA
  • Designed for low digital literacy without dumbing down the data model
Download case study PDF
Digital Technology Sabha Excellence Award (Express Computer, Indian Express Group) for the Pattana Pragathi Toilet Monitoring System under Enterprise Applications, Feb 2021.
PHOTOGRAPH · Express Computer / Indian Express GroupDigital Technology Sabha Excellence Award (Express Computer, Indian Express Group) for the Pattana Pragathi Toilet Monitoring System under Enterprise Applications, Feb 2021.

ASCI × Govt of Telangana

INK@WASH & the WASH Innovation Hub

Digital, brand and IT backbone for India's WASH innovation ecosystem

BRANDBUILDOPERATEEVENT TECHAWARD WINNER

Conceived in 2019 under the leadership of Prof. Srinivas Chary and Dr. Y. Malini Reddy, INK@WASH became the meeting point for startups solving Water, Sanitation & Hygiene problems. INK@WASH 1.0 was a roaring success — the Hon'ble Minister announced S-Hub with a ₹25 crore corpus on the back of it.

When the pandemic hit, INK@WASH 2.0 went fully online without losing momentum, extending into plastic recycling. By 2022, 110+ MoUs had been signed and the Minister committed that 'Telangana will be their first customer'. The property is now guarded by the WASH Innovation Hub (ASCI & GoTS), which works with 600+ startups and innovators.

DWI.agency received the WASH Stewardship Award for Digital, Brand and IT support — presented by the Hon'ble Minister for MA&UD and IT.

110+MoUs signed by 2022
₹25 CrS-Hub corpus announced
600+Startups in WIH ecosystem
1National stewardship award
Download case study PDF
Hon’ble Minister Sri K. T. Rama Rao presenting the WASH Stewardship Award for Digital, Brand and IT support to DWI.agency at the WASH Innovation Hub.
PHOTOGRAPH · DWI.agencyHon’ble Minister Sri K. T. Rama Rao presenting the WASH Stewardship Award for Digital, Brand and IT support to DWI.agency at the WASH Innovation Hub.
The INK@WASH launch — over 700 startups and innovators sourced and onboarded by DWI.agency into the WASH ecosystem.
PHOTOGRAPH · DWI.agencyThe INK@WASH launch — over 700 startups and innovators sourced and onboarded by DWI.agency into the WASH ecosystem.